Coordinator – Program Support and Knowledge Management

POSITION: Coordinator – Program Support and Knowledge Management
LOCATION: Toronto (Hybrid)
EXPERIENCE: Minimum 5 years
REPORTING TO: Managing Director or Designate

Job Description

We are seeking a highly organized and detail-oriented Program Support and Knowledge Management Coordinator to join our team. The successful candidate will be responsible for grant and report writing for government and multilateral grants, project coordination for grant compliance, building and mobilizing program knowledge resources for staff and funders, and assisting the Managing Director with administrative tasks as assigned. This role requires a strong understanding of poverty alleviation/international development programs and exceptional communication, writing, and project management skills. 

You are someone who is good at analyzing program data (outputs and outcomes) on the one hand and, on the other, are able to paint a picture with that data to write complex funder reports and proposals. You love Logic Models and Performance Measurement Frameworks and are comfortable coordinating projects in a multi-stakeholder, fast-paced environment with the highest attention to detail. You are curious and believe in the importance of knowledge creation and mobilization for internal and external stakeholders and are comfortable pivoting across portfolios to support the team in North America and Uganda.  

Roles & Responsibilities

Program Grant and Report Writing-40%:

  • Research, write, and prepare grant proposals for government and multilateral funders, ensuring compliance with funder guidelines and deadlines.
  • Develop compelling technical narratives to secure program funding.
  • Prepare comprehensive and timely reports for program funders, highlighting project accomplishments, challenges, and impact.
  • Collaborate with internal and external stakeholders to ensure effective project coordination and communication. This will involve serving as the liaison between Implementation, Planning, Evaluation & Learning, Finance, Partnerships, Procurement, Technical and Leadership teams to organize all data and information required for funder reporting so that all activities related to grant data collection and reporting are smoothly implemented.
  • Advise and support the leadership team and staff concerning grant startup and grant management issues and provide ongoing knowledge translation related to the grant and reporting requirements.


Knowledge Management-50%:

  • Engage with staff to acquire and document knowledge for internal and external stakeholders, including staff, government partners, community partners and funders. 
  • Ensure appropriate due diligence procedures are in place and utilized.
  • Create and maintain a centralized repository of program-related knowledge, including best practices, lessons learned, and relevant research.
  • Support the documentation and dissemination of programmatic knowledge through various channels, such as reports, case studies, and presentations.
  • Facilitate knowledge sharing among team members, fostering a culture of learning and continuous improvement.


Administrative Duties -10%:

  • Provide administrative support as assigned, such as scheduling meetings, preparing meeting agendas, taking minutes, and maintaining program-related documentation.
  • Coordinate travel arrangements and logistical support for program-related visits.
  • Other duties as required.
  • Other requirements might be required by their direct supervisor and/or management.


Required Skills and Expertise

  • Bachelor’s degree and five (5) years of previous experience in programs in international development/nonprofit organizations for complex and data-driven programs.
  • Understanding of Government & Multilateral agencies funding interests, needs, and trends in the non-profit sector, and experienced in technical grant writing and reporting. 
  • Strong understanding of programs, Logic Model, PMF, and M&E processes and understanding of data-informed programs and reporting. 
  • Demonstrated experience in program knowledge creation, dissemination, and management with the ability to set up and manage knowledge management systems.
  • Works well under pressure, with the ability and confidence needed to meet tight deadlines in a fast-paced environment while managing multiple projects
  • Proficiency in GSuite and database management software. Superior Excel/GSheets skills are required.
  • Experience in writing clearly, concisely, and with attention to detail for multiple audiences.
  • Strong organization skills, ability to work independently and as a team player, and flexibility to take on tasks beyond the core area of expertise.
  • Strong research and financial analysis skills.
  • Excellent written and verbal communication skills.
  • Strong presentation and facilitation skills.

Compensation & growth

In addition to a starting salary commensurate with your experience, you’ll receive a compensation package that includes health benefits (one month after joining), optional Group RRSP (applicable post probation), and a 4-week vacation in line with our policies. 

RTV is fast growing, with opportunities for people who want to grow with the organization. We value people who are committed to our mission, align with our values, and are dedicated to their own personal and professional growth. 

Application Process

If you think you are the right person for this role, please send us a cover letter and resume (in one pdf file) to: [email protected]. No phone calls or LinkedIn requests please.

Applications will be considered on a rolling basis until the position is filled. Please note that there will be a written assessment included as part of the recruitment process. 

Raising The Village is an equal opportunity employer committed to diversity and inclusion. For any accommodations through the process, please get in touch with us at the same email as mentioned above.