Director, Applied Learning
EXPERIENCE: 10+ years
TRAVEL REQUIRED: 20%
REPORTING TO: Managing Director
Job Description
The Director of Applied Learning is a strategic leader responsible for embedding continuous learning and quality improvement across RTV’s programs. This role transcends traditional learning and training functions by integrating data analytics, adaptive learning systems, and real-time feedback to elevate program performance at the organizational, team, and community levels. You will drive the design, implementation, and evolution of a dynamic learning ecosystem that transforms complex data into actionable insights, informs evidence-based decision-making, and accelerates our mission to end ultra-poverty in Sub-Saharan Africa.
In this role, you will:
- Craft and execute a long-term vision and roadmap for applied learning that aligns with RTV’s strategic priorities.
- Serve as the connective tissue between Venn (data analytics and software development) and Program Implementation to advance our learning and innovation agenda for program methodology in a multi-country setup.
- Build and manage robust knowledge management systems, ensuring that best practices, program methodologies, and field insights are effectively captured and disseminated.
- Lead capacity-building initiatives across multiple levels.
- Represent RTV as a thought leader at industry conferences, donor engagements, and research collaborations, driving sector-wide dialogue on effective, sustainable poverty reduction models.
Roles & Responsibilities
Strategy & Leadership
- Define and execute a 3-5 year roadmap for Applied Learning Unit, ensuring it becomes a core function that catalyzes program effectiveness, and data-informed decision-making, for implementation staff, replication partners, and partner communities.
- Lead the Applied Learning department to function as an interdisciplinary hub, working seamlessly with Implementation, Venn (data insights and software development), Planning, Fundraising, and Communications teams.
- Drive a learning-first culture, ensuring that program evolution is informed by both quantitative impact data and qualitative field insights.
- Develop a strong Applied Learning Team based in Toronto and Uganda.
Organizational Learning and Knowledge Management
- Own the organizational programmatic learning agenda, and focus on advancing continuous evidence-based approaches to inform program evolution. This will also include developing clear processes to translate new research, pilot learnings, and field insights for program refinements and scale-up strategies.
- Design and oversee a structured knowledge management system to house RTV’s evolving program methodologies, impact drivers, and learning insights in an accessible, scalable format.
- Ensure RTV’s learning framework supports rapid replication by documenting clear, adaptable methodologies.
Program Quality and Impact
- Work closely with the Venn team to translate complex data analytics into clear, actionable insights for enhancing program quality and impact.
- Implement learning cycles, where qualitative insights from field teams + data analytics from Venn inform program refinements.
- Establish structured feedback loops where program staff, Learning Hubs, and partners contribute real-time field observations, challenges, and innovations.
User Learning & Capacity Building
- Design a structured learning system that ensures implementers understand RTV’s evolving methodology and data-informed approach.
- Develop scalable training resources tailored for Implementation staff, replication partners, government workers and partner communities.
- Ensure that data-informed coaching prompts and recommendations are integrated into implementation tools and decision-making workflows.
Stakeholder Collaboration
- Engage with internal and external stakeholders to drive impactful research initiatives, program design improvements, and methodology evolution.
- Lead cross-departmental project-specific committees focused on program learning and innovation.
- Contribute to proposal development and donor reporting, ensuring evidence summaries are accessible.
- Represent RTV’s learning model at sector-wide conferences, donor meetings, and research partnerships.
- Position RTV as an influential knowledge leader in data-informed livelihoods and ultra-poverty graduation models.
Requirements and Experience
The ideal candidate will bring:
- Alignment with RTV values of being performance-driven, adaptive, curious, bold, and inclusive.
- Key competencies include robust technical and non-technical communication skills, the ability to integrate diverse perspectives into cohesive strategies, effective problem-solving, and advanced project management.
- Proven ability to build a department from the ground up and translate a broad vision into concrete systems, tools, and processes.
- Experience leading multi-disciplinary teams across training, data insights, and program design.
- Strong ability to translate complex data insights into actionable, field-friendly learning.
- Experience embedding technology and data-informed decision-making into program execution.
- Ability to drive cultural shifts in how staff perceive and use learning & data tools.
- Experience working in high-growth, dynamic organizations with a fast-paced, iterative approach.
- Experience in international development, ultra-poverty reduction, and agricultural livelihoods will be an advantage.
Qualifications
- A Degree in International Development, Program Quality, Learning & Development, or a related field is preferred.
- 10+ years experience in research, strategy development, and learning systems in an applied program setting.
- Experience managing cross-functional teams.
- Experience working in Sub-Saharan Africa preferred.
Work Arrangements
- This is a full-time role that may be based in Toronto (Canada) or Mbarara (Uganda).
- Travel Requirement: Up to 20% in a year to countries of operations